Customer Satisfaction on Internet Banking Services with Reference to Khan Uul District of Mongolia
Journal: International Journal of Trend in Scientific Research and Development (Vol.4, No. 4)Publication Date: 2020-07-14
Authors : Purevjargal Zoljargal Bold Javkhlan;
Page : 885-887
Keywords : Consumer behaviour; Customer Satisfaction; Internet Banking; Online banking;
Abstract
Internet banking is the term used for new age banking system. Online banking or internet banking offers the convenience of banking from anywhere, at any time of the day or night. It is a free facility provided by the banks to mongolian customers.Online banking, also known as internet banking or web banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institutions website. The online banking system will typically connect to or be part of the core banking system operated by a bank and is in contrast to branch banking which was the traditional way customers accessed banking services.Internet banking software provides personal and corporate banking services offering features such as viewing account balances, obtaining statements, checking recent transactions, transferring money between accounts, and making payments. Purevjargal Zoljargal | Bold Javkhlan "Customer Satisfaction on Internet Banking Services with Reference to Khan Uul District of Mongolia" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-4 , June 2020, URL: https://www.ijtsrd.com/papers/ijtsrd31315.pdf Paper Url :https://www.ijtsrd.com/management/consumer-behaviour/31315/customer-satisfaction-on-internet-banking-services-with-reference-to-khan-uul-district-of-mongolia/purevjargal-zoljargal
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Last modified: 2020-07-14 21:48:58