Information and Communication Technology in Organizational Operations. Ethical and Operational Implications

In this paper, we discuss Information and Communication technology in terms of knowledge dissemination, not only inside the organization but also how it interacts with the surroundings via such systems. The open systems theory and the stakeholder theory as integral parts of the organization's operations are briefly examined as their importance is a factor that needs to be taken under consideration in terms of applying Information and Communication Technology. Leadership and how it is exercised throughout the implementation and operation of such systems is another paragon that is discussed, while ethical considerations might arise from the misuse of them. Finally, another significant paragon for the organizational sustainability, the value creation for both the customers and the organization is discussed under the prism of the Information and Communication Systems used in the company in question. The implications of this paper are important as it can be seen as the springboard towards bigger research on the topic of Information and Communication Systems and their societal and organizational implication. Another part that needs to be examined is the leadership approach of the whole process as there are ethical considerations that increase day by day, especially in large corporations. These considerations need to be addressed clearly and in-depth and need to abide by the stakeholder theory to create better societies in the future.