A FRAMEWORK TOWARDS ICT APPROPRIATION IN VOLUNTARY ORGANIZATIONS

As the roles and functions of voluntary organizations have significantly expanded in recent years, there is a growing concern over the need to transform the operation and structure of these organizations. ICT support in voluntary organizations is an interesting emergent field of research. The purpose of this study is to study the implementation of Information and Communication Technology (ICT) in voluntary organizations. The study was conducted in and around Pune. The objectives of the study were to study the usage and impact of ICT in voluntary organizations, to determine the issues and challenges they are facing. The findings summarized in this paper, are drawn from primary data collected from 107 voluntary organizations which are using ICT. The researcher has proposed suggestions based on findings. Based on the findings, conceptual background and earlier work in this area, the researcher has proposed framework for ICT implementation in voluntary organizations. The researcher has further suggested the direction on research leads and future trends.