CUSTOMIZABLE DATA PLANS TO SUIT THE CUSTOMERS’ NEEDS

With mobile and wireless technology and smart devices being more advanced by the day, it would be hard to imagine a day without the all capable smartphone. With mobile data plans, it allows the use of smart devices to its fullest potential without being anchored by a cable. As mobile data plans become more abundant in the market, it is hard for some people to find a mobile data plan that can satisfy the customers' needs at all times. Customers are also constantly shown new plans that may or may not be better than their existing plan causing customers to switch at a moments notice. Research shows that a customers satisfaction is tied to the services provided by the Internet Service Providers. Therefore, this research proposal is conducted to create a mobile plan that can be tailored to the customers needs at anywhere and anytime. This research will show that this proposed system is feasible and will benefit the customer as well as the provider