Sağlık Hizmetlerinde Asimetrik Enformasyon Sorunu ve Çözüm Önerileri/Asymmetric Information Problem in Health Services and Solution Suggestions

One of the most important indicators of the socio-economic development levels of the countries is health care. The rapid change in technology, increasing costs, increasing complaints of patients and widespread demand for good care have caused health care to take a more complex structure. The service provided in the health sector should have full reliability. However, the health sector, by its nature, has a structure with uncertainties. But not all parties are equidistant about these uncertainties. Due to this asymmetric information, the patient is not in a position to question the quality and usefulness of the service provided. Since getting services from health sector requires a very high level of expertise, the education levels and income levels of the patients are not sufficient to eliminate the lack of knowledge in the field of health services. Asymmetric information problem is common in labor markets, personnel recruitment, financial markets, second-hand vehicle purchases, hospitals' purchase of equipment and health insurances. It is not possible to eliminate asymmetric information. Here, the commitment of individuals and institutions to ethical values and their moral values are decisive.