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Balanced Scorecard in Service Operation Scenario
Journal: IMPACT : International Journal of Research in Engineering & Technology ( IMPACT : IJRET ) (Vol.8, No. 5)Publication Date: 2020-05-31
Authors : Meetu Kaul;
Page : 21-26
Keywords : Balanced Scorecard; Perceived Value;
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Find it from : Google Scholar
Abstract
The studies for large service operation organizations where Balance Scorecard is quite commonly used. Is abundantly available. The literature is limited for small service operation organizations and the literature available mainly focused on the uses and limitations of the Balanced Scorecard
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Last modified: 2021-04-13 18:36:39