LEADERSHIP STYLES, TALENT RETENTION PRACTICES AND LABOR INVOLVEMENT IN THE TOURISM SECTOR OF THE BOYACÁ DEPARTMENT - COLOMBIA

This research analyzes models of leadership styles, talent retention strategies and levels of labor involvement in a sample of 54 hotels in the twelve provincial capitals of the department of Boyacá. Through extensive fieldwork in which 38 leaders and 63 employees participated, two MLQ-5X and Labor Involvement Scale instruments were applied and the leaders of each hotel were interviewed to know the degree of implementation of retention strategies. The results show that in both the responses of bosses and collaborators, the style of transformational leadership predominates, that only half of the leaders interviewed report having implemented retention strategies as a way of ensuring talent and that the levels of labor involvement of respondents are at medium and high levels. The research allows to expand the knowledge of the sector, deepens for the first time the study variables in this region and opens up new lines of research aimed at the development of a workforce committed to the success of tourism in Boyacá; It also soc