A Study to Ascertain the Reasons Behind Fewer Hotel Management Students Opting for Housekeeping as Career ChoiceJournal: International Journal of Advance Study and Research Work (Vol.4, No. 5)
Publication Date: 2021-05-26
Authors : Chhavi Sahai;
Page : 11-17
Keywords : Hospitality; Hotel; Management; Perception;
A widespread problem that hotels are currently facing pertains to staffing shortages. Lensing our focus to the housekeeping department where turnover is often at resource-exhaustive rates, a common trend this research highlighted is that this line of work is not seen as desirable, only attracting those students who desperately need a job and who are not motivated to stay beyond the base need for a weekly stipend. Some staff members end up staying from lengthy breadths of time and become cherished members of a property's team, while others view the job as merely temporary until something better comes along with an exit soon after being put on the job. Due to lackluster and no clear path of upward trajectory, it proves very difficult to entice those youthful candidates looking for employment that promises fruitful returns over the long run. Seemingly Housekeeping strikes to candidates as a job and not a career. This paper is an attempt to dig deeper on what are the reasons for a student's not opting for housekeeping and what could transform their perception of housekeeping from job to a fulfilling career and attract younger and more service-focused associates to thereby increase employee retention and simultaneously reduce the sunk costs of training.
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Last modified: 2021-05-27 20:57:07