Impact of Training on Employee Performance: A Case Study of Salaam Somali Bank of Somalia

Training is the important managerial function in any organization to educate / impart knowledge to the employees about their work in which they are involved. The training brings tremendous change in the employees skill level, knowledge and performance. Now-a-days organizations have started providing opportunities for the employees to improve their skill sets, which successively develop the individual and organizational growth. But the training has an impact on employees performance needs to be studied. Banks are the important one in providing employee training and the performance of the employees very much relies on the training provided to them. Hence this research study was conducted at the Salaam Somali Bank. The main objectives of this study are: To identify the relationship between Training and employee performance. To investigate the impact of On-the-job training on employee performance in the Salaam Somali Bank. To exam the impact of Off-the-job training on employee performance in Salaam Somali Bank. This study was conducted at the Salaam Somali Bank in Somalia, The data were collected through the questionnaire method. The sample size was 171. The results obtained reveal that the training given to the employees at Salaam Somali Bank improves the performance level of the employees. The increase is formed in the employee productivity after the training. The education level, staff category and the work experiences of the employees are the factors determining the growth of an employees performance in the organization after the training. The study showed that the respondents did not recognize what was expected of their job since there was no clear job description. It was shown that respondents did not possess the necessary materials and equipment they needed in their everyday responsibilities.