Job Satisfaction of Nurses at the General Hospital of the Ministries of Law and Human Rights

Job satisfaction is a general attitude of an individual to the work he does. A person with a high level of job satisfaction shows a positive attitude towards his work, while someone who is not satisfied with his job shows a negative attitude towards his work. The purpose of this study was to determine the level of job satisfaction of nurses in General Hospitals under the Ministry of Law and Human Rights in Jakarta in 2019 based on 3 factors related to job satisfaction, namely organizational policy, workload and competency of nurses. This study used a cross sectional design with quantitative and qualitative approaches. The population was all the nurses in charge of the hospital which amounted to 38 people. The sample was all populations with exclusion criteria for nurses on leave. The total sample of the study was 35 people because there were 3 nurses who were on leave. The results of the analysis of this study show that the percentage of nurses who are satisfied working as nurses in General Hospitals under the Ministry of Law and Human Rights is 48.6%. Low levels of job satisfaction are caused by organizational policies that do not support nurse' performance, workloads that do not match nurses' competencies, and nurses' competencies are still lacking due to a lack of refreshing knowledge and skills in responding to current nursing challenges. The efforts needed to improve the job satisfaction of nurses at the hospital are the management needs to review organizational policies related to nurses and nursing services, suit the workloads to the duties and functions of nurses, and increase nurse competencies so that they can produce optimal performance.