Factors Affecting Collective Bargaining Processes in Kenyas State Corporations - The Case of Postal Corporation of Kenya

There has been a marked change in the level of activities of state corporations and trade. High levels of unrest have been observed in state corporations in Kenya thus the study sought to establish the factors affecting CB in state corporations focusing on Postal Corporation of Kenya which has presence all over the country, has experienced a number of unrests and was not performing well. The study adopted descriptive survey since it sought to ascertain respondents perceptions and experiences on collective bargaining in a structured manner. Data for the survey was collected from all respondents using questionnaires from 190 workers from Nairobi County postal offices, gender was stratified into male and female then simple random sampling was used to ensure proportionate representation from each of the two strata. The findings show that management does not offer suitable environment for employees to present their grievances or benefit from their union. The management does not honour agreements reached during collective bargaining process and when court orders are issued, it does not obey them. Interacting with unions and freely presenting grievances improves the employees interest in the company, makes them feel motivated and eventually the organizations performance is greatly improve.