Employees Job Satisfaction: A Case Study on Biju Patnaik International Airport, Bhubaneswar

With the significant growth in Aviation in India, Airports Authority of India being the mainstay of civil aviation plays a vital role in managing, upgrading and modernizing its airports throughout the country. Airports Authority of India being a public sector undertaking under Ministry of civil Aviation, Govt. of India controls and manages about 126 airports of the country. There are about 18, 000, employees working in various airports all over the country. Bhubaneswar Airport named after legendary hero and son of the soil Late Biju Patnaik, is one of the major non-metro airport of the country. Recently the airport has been upgraded and modernized to world class standard and declared as international airport. A case study on job satisfaction was made on the employees of this airport who are working at different levels and handling various responsibilities. The job satisfaction based on existing practices in the organization like pay & perks, social security benefits, sanction of advances, work environment, Stress at workplace, HR policies, gender equality and management responsibility was examined by conducting sampling survey among the employees working at this airport. The data thus obtained was analyzed by using standard statistical method and findings were made. A comparison was made between the employees working in various groups of employees and co relation between different job satisfaction parameters was established and finally conclusion was drawn. The findings of this study provides valuable insights for the management towards overhauling its HR policy and overcome the shortcomings towards motivation of its employee to achieve better performance in the organizational need and face the challenges ahead.