An Empirical Investigation on Work-Life Balance among Telecom Employees: Emerging HRM Interventions With Reference To Nokia Siemens Networks & Ericsson Telecommunications

In India changing societal attitudes, inflation and rising educational levels made more people than ever before to drive into the paid workforce. The Indian employee, who were confined only to the socially acceptable jobs like banks, teaching, nursing etc. , are now stepping into various sectors. Managing work and family responsibility can be very difficult for the telecom sector employees. Professional person especially telecom sector employees has to perform multiple roles in balancing their work life and personal life. Each role has its own set of demands and when such role demand overlaps/interacts, an imbalance is created leading to stress, attrition, absenteeism etc. Thus, there is an increasing need for organizations to address these demands of employees by implementing innovative HR policies. Work-life balance is one such HR practice that enables the employees particularly telecom employees to give proper prioritization between work and life roles. Hence, work-life balance has become a growing concern in both Public and Private sectors. The present paper based on empirical work, provides a deep insight of work-life balance of telecom sector employees in Private sector. An experimental sample has taken in 2 telecom sector equally. These sectors were evaluated on 6 sub scales viz personal factors, balancing factors, organizational support, motivational factors, career advancement and psychological factors. The results reveal the picture of difficulties faced in balancing the work demand and the life (family) responsibility. There was high correlation between the difficulties faced and the balancing act to be performed. The significant results reflected in the areas of career advancement factors, organizational support and Psychological factors. The study defines certain specific HRM interventions for better work-life balance, per se.