Implementing Hybrid GA & Fuzzy KNN to Optimize the Classification of Fuzzy KNN

In this paper data mining is the process of fetching hidden knowledge from a wide store of raw data. The knowledge must be new, and one must be able to use it. CRM is an information industry term that helps an enterprise to manage customer relationships in an organized way and helping the company to provide better services to its customers. In this paper to overcome the problems of CRM database a new hybrid algorithm is introduced which will be the combination of GA and Fuzzy KNN classification.