Factors Associated with Quality Management Practices towards Performance of Construction Project: Analytical Study of Ayabaraya

This paper analyzed the influence of total quality management practices on performance of Ayabaraya construction project. The specific objectives were to examine the influence of customer focus on performance of Ayabaraya construction project in Kicukiro District; to analyse the influences of top management commitment on performance of Ayabaraya construction project in Kicukiro District; to assess the influence of Continuous improvement process on performance of Ayabaraya construction project in Kicukiro District; and to analyze the influence of supplier partnering practices on performance of Ayabaraya construction project in Kicukiro District. The population was 72 employees and suppliers dealt day to day with construction of Ayabaraya project in IDP of Kicukiro District (Kigali); this paper used stratified and simple random sampling techniques to select departments, and universal sampling technique to select 72 respondents in construction of Ayabaraya project as sample size. Date collection methods were questionnaire; and documentary review. Data analysis methods were descriptive statistical method, and correlation matrix. Findings showed the perception of respondents confirmed that they are providing differentiated services to clients help to success of Ayabaraya construction project, confirmed by 91.7% respondents. Findings perceptions of respondents confirmed that Ayabaraya construction has been setting up and serving on a quality committee, stated by 91.7% respondents; it has been formulating and establishing quality policies and objectives, confirmed by 87.5% respondents; Ayabaraya has been providing resources and training, confirmed by 90.3% respondents. Findings show the influences of continuous improvement process on performance of Ayabaraya construction project, as confirmed by how Ayabaraya