The Impact of Information and Communication Technology and Social Mediain HEIs: A Review

With the advancement in the 21st century, information and communication technology (ICT) and social media have touched many horizons and presently influence almost every aspect of life. They are playing a key role, especially in the Education sector of Pakistan. ICT has an indispensable role in the exchange of information, teaching methodologies, and learning perspectives, with a greater emphasis on research and academic development. The use of social media by students in the educational environment has allowed easy access to digital content, which helps students a lot in educational fields. This study aims to present the impact and influence of ICT and social media in the quality improvement of education and academic research development. How ICT used in classrooms to create opportunities for students in enhancing their skills, helps teachers in effective teaching, and know the positive effects of social media?In this regard, the study intends to pay particular attention to how ICTs play a pivotal role in the education sector, especially in Pakistan.