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Predictors of Computer Utilization among Personnel of the Local Government Units: Implications to Human Resource Management

Journal: International Journal of Science and Research (IJSR) (Vol.10, No. 11)

Publication Date:

Authors : ;

Page : 1342-1367

Keywords : Computer Literacy; Predictors; Frontline Services; Administrative Heads;

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This study was undertaken to determine the computer utilization among personnel of the Local Government Units in the Province of Antique and the predictors of computer utilization and its implications to human resource management. The study made use of the descriptive one shot survey research design. The variables considered were educational qualification, age, sex, monthly income, trainings/seminars attended, computer literacy, office assignment as the antecedent variables. The independent variables were perceived usefulness, perceived ease of use, and attitude. The intervening variable is behavioral intent to use. The independent variable is computer utilization. The respondents of this study were the 220 administrative heads, 307 support staff, and 100 frontliners of the 18 municipalities of the province of Antique. The results revealed that majority of the respondents in the frontline, support services, and admin heads perceived that computers were useful in the functions of the offices of the Local Government Units where a great majority of them perceived that computers were useful in performing the different tasks in the offices. Results further revealed that less than half of the respondents had a favorable attitude towards utilization of computers and almost all of the respondents had a very favorable intention to use computers. It was found out that perceived ease of use and attitude were the strongest predictors towards behavioral intention to use computers among personnel in the frontline and support services while attitude towards behavioral intention to use a computer was a significant predictor among admin heads of the Local Government Units. Moreover, the Office of the Human Resource Management Officer plays a great role in addressing this pressing concern. The office should find ways and means by reviewing the plans and processes especially in hiring individuals who are really fitted and equipped with the needed skills and competencies which are indispensable in the daily operations of the offices.

Last modified: 2022-02-15 18:49:35