Impact of Online Classes on the Satisfaction and Performance of Students during the Pandemic Period of COVID19

The intention of this research study is to identify the factors affecting students? satisfaction and their performance about online classes during the pandemic period of COVID-19. Study is measurable in nature, and the data were collected from 319 respondents through online survey from an autonomous college in Mumbai studying B. Com. Chi-square and Anova test was used to examine the proposed hypotheses. The results shows that respondents are happy with traditional way of learning than e-learning as it is much better way of learning that facilitates gathering of knowledge. The three factors are participation in E-Learning which increases computer skills secondly, E-Learning and rating about its effectiveness as there is a correlation between participation in E-Learning and rating about its effectiveness. For educational management, these three factors are essential to have a high level of satisfaction and performance for online courses. This study is being conducted during the epidemic period of COVID-19 to check the effect of online teaching on students' performance.