ROBOTIC PROCESS AUTOMATION IN BANKS

Financial industries made benefits by using the technological advancements in their business process. Organizations adopted the technological advancements and identified a huge benefit in many ways including operational efficiency. Banks adopted information technology and automated their business process which resulted in attracting the customers and the customers gained major benefits out of this automated process. Robotic process automation is another area where the financial institutions are focusing on to improve their business. This paper explores the automation process happened over a period of time in banking industry and also explains the banking services which are provided to their customers using robotic process