Quality of Repair Services

The article clarifies what content is included in the concept of quality of repaired machines and repair services and what is the essence of this concept. The main reasons for ensuring a high level of quality are relevant and important for modern repair production and repair services offered. The importance of the connection between business, management, machine repair processes, quality and reliability of repaired machines and offered repair services is presented. The principles that reflect the diversity in the understanding of the concept of quality of the repair service, as well as its perception are indicated