A STUDY OF EMPLOYEE SATISFACTION AND ITS IMPACT ON EMPLOYEE PERFORMANCE WITH SPECIFIC REFERENCE TO ORGANIZED RETAILING IN NAGPUR

The Employee Satisfaction Survey is part of the Strategic Framework, and will be one of several measures used to indicate overall organizational performance. Organizations spend an inordinate amount of time and energy focusing on service output, or the customer experience, often without giving thought to what the employees are experiencing along the way. The best way to realign the customer service strategy is to consider shifting your primary focus from the customer experience, to the employee experience. Employee Success and Satisfaction is an important indicator in companys success and continuous growth. This study finds out various factors underlying employee satisfaction. To achieve the aim of the study questionnaire survey was used. The results show that there is direct impact of all the factors in the organization. Job satisfaction is related to different Socioeconomic and personal factors, such as: Age, Sex, Incentives, Working Environment, Education, duration of work etc. The present paper will highlight different factors affecting job satisfaction in retails such as India retail employee such as IndiaBulls mart, Apna Bhanadar, Purti Superbazar, Big Bazar, Pyramid, and Day To Day in the Nagpur region Bulls mart, Apna Bhandar, Purti Superbazar, Big Bazar, Pyramid, and Day To Day in the Nagpur region, India.