DETERMINANT OF MANAGER PERFORMANCE AT BUKU 2 BANK IN INDONESIA

This study aimed to develop a BUKU (Commercial Bank Business Group Category 2 (two )- Bank Manager Performance Model by analyzing the determinants of Manager Performance. Based on problem identification and problem limitation, the determinants of Manager Performance are Social Capital and Talent Management with Job Satisfaction as mediation. The quantitative and qualitative content analysis of business model disclosures in integrated reporting was performed to assess the current status of business model disclosures presented by Polish companies. The analysis covered 74 integrated reports prepared in the years 2016-2019. The finding of inferential research indicates that the variables of social capital, talent management, and job satisfaction have a positive and significant effect on manager performance. Social capital and talent management also have a positive and significant effect on job satisfaction. Individually, the social capital variable is the most important determinant in contributing to the managers performance. But in total, talent management provides the largest contribution to manager performance, if mediated by job satisfaction. The results of the study complement the current literature research gap on the performance of bank managers in business model disclosure in Indonesian practice.