Gendering Community Policing and Role of Information Communication Technology: A Case Study of Gender-Based Violence in Pakistan

Gender based violence (GBV) is a heinous crime that Pakistani society is facing. To deal with this menace, both the government and non-governmental organizations have taken steps at various levels to improve police service delivery, competence-building and awareness-raising on GBV, establish women’s shelters, establish women’s development and welfare units in district welfare departments, and open helplines. However, these initiatives are limited, scattered and lack coordination. Our research aims to understand how the introduction of ICT might improve both competence on GBV and the coordination of the mechanisms dealing with GBV. Using a qualitative approach, we conducted in-depth interviews of relevant actors involved in the process of dealing with GBV. Our research findings show that GBV is a deeply rooted and complex structural phenomenon that requires a well-planned, well-coordinated and politically driven strategy. While ICT has the potential to improve competence of stakeholder and processes of reporting, mitigating and preventing GBV, access to technology by rural women is limited. It is therefore important that technological innovations take account of contextual constraints and opportunities.