Impact of Covid-19 on the Logistics Sector of Public Postal Operators in The Western Balkans

The Covid-19 pandemic has a direct impact on the social, economic, political, and other segments of society through a large number of lockdowns in 2020 and 2021. The largest postal and logistics companies as an integral part of the supply chain have been directly affected by the Covid 19 pandemic. Disruption in the supply chain significantly affects the movement of goods and the economic development of countries. This paper investigates the impact of the covid-19 pandemic on the logistics sector, with special emphasis on public postal operators (PPO) in some countries of the Western Balkans (Bosnia and Herzegovina, Croatia, and Serbia). The paper analyzes the movement of express shipments in domestic transport, as well as imports and exports for 2020. There is almost no research on the implications of the covid-19 pandemic on the postal and logistics sectors of Bosnia and Herzegovina, Croatia, and Serbia. The aim of this research is to understand the impact of the pandemic on this sector.