ResearchBib Share Your Research, Maximize Your Social Impacts
Sign for Notice Everyday Sign up >> Login

Hotel Employee Resilience in Medan, Indonesia

Journal: International Journal of Progressive Sciences and Technologies (IJPSAT) (Vol.34, No. 2)

Publication Date:

Authors : ; ;

Page : 202-204

Keywords : Employee Resilience; Hotel Employee;

Source : Download Find it from : Google Scholarexternal


Tourism is one of the economic activities most affected by changes and uncertain conditions. This is evidenced by the COVID-19 pandemic which has affected tourism and travel activities, resulting in a decrease in hotel occupancy rates. While hospitality performance is expected to take several years to recover, the industry landscape has likely changed forever. Hotels that have actively used resilience strategies are the most likely to survive the pandemic and shape the future of the industry. The main predictor of organizational resilience is employee resilience. The aim of this study is to determine the level of hotel employee resilience in Medan, Indonesia. We used One-Way ANOVA analysis and descriptive statistics. Using sample data obtained from 362 hotel employees in Medan, Indonesia, we found that the majority of the subjects are highly resilience.

Last modified: 2022-11-21 02:12:53