AUTOMATION IN DECISION MAKING AND IT AS A BUSINESS AGENT

Making decisions such as checking numbers, analyzing movements, data, values is a very important factor for a company. These are activities that make it a daily challenge for a manager, making it even more difficult if performed manually. If the calculation of the data occurs erroneously, the leader can make the wrong decision and the time lost to get to the result ends up occupying his working schedule completely. The work presents the problems that lead to the stock of a glass factory in Manaus-AM, since the main system of the company in question, does not have the ability to provide the necessary data to do studies of materials, and will be implemented a Business Intelligence tool (BI - Qlik Sense) for the construction of dashboards, able to integrate together with the companys system, automating the updating of data and facilitating the manager to read the data clearly and objectively, facilitating the study of inventory.