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Journal: International Journal of Advanced Research (Vol.10, No. 12)

Publication Date:

Authors : ; ;

Page : 637-642

Keywords : Data Administration Citizen Services Smart Information Systems;

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The monograph is a detailed administration of statistics on government and human resources. As the smallest form of government, the RT/RW performs administrative services in the form of RT/RW cover letters, monographic population data when needed to collect data on potential citizens, economic status, assistance and health data. For RT/RW cover letter service facilities, every citizen certainly expects a fast and precise service. For this reason, the RT/RW administrators need supplements to make it easier for them to provide services to the community, namely the development of an application that can support the performance of the RT/RW especially in citizen administration facilities. By developing a citizen information system then all needs related to citizens can be accommodated online, especially in the most basic matter, namely the management of citizen data. The main problems faced by RT 01 and RT 03, RW 11 Permata Depok Regency are data that is not properly updated, financial reports that are not transparent, it is difficult to request data from residents, some data in hardcopy form is easily lost, various information is not conveyed to residents , the mailing service can not be fast. The main goal of the Community Service Team for the Kegiatan Kampung Bangkit (KKB) of Universitas Satya Negara Indonesia is to provide solutions to partners problems by creating a prototype of a smart RT/RW management system in the form of an Android-based Smart RT-RW Information System Design (SIAR). The activities were carried out in order to observe the needs of the residents, develop the SIAR (Citizen Administration Information System) application, socialize and train the residents to use the application. The results of this Community Service activity worked well. The residents were enthusiastic and satisfied with these activities based on the testimonials that were carried out. Applications are very useful for managing citizen data in a detailed and sustainable manner.

Last modified: 2023-01-13 19:34:21