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Effectiveness of Mobile Phone Payment on Fee Collection in Private Universities in Nakuru County, Kenya

Journal: THE INTERNATIONAL JOURNAL OF BUSINESS MANAGEMENT AND TECHNOLOGY (Vol.6, No. 5)

Publication Date:

Authors : ;

Page : 05-133

Keywords : theijbmt.com;

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Abstract

Privatization of higher education has played an important role in harnessing of academic knowledge and the necessary abilities considered as a backbone influencer in this Nation. However, with the emergence of many private universities that eventually open many campuses and learning centers in different parts of the country, there has been stiff competition for students. Universities are therefore adopting sound revenue generation mechanisms. The purpose of the paper was to evaluate the effectiveness of mobile phone payment on fee collection in private universities in Nakuru County. The paper was theoretically anchored on theResource Based View (RBV) Theory. The paper used crosssectional research design embracing targeting students in private universities in Nakuru County. The sample size was 376 students selected using simple random sampling technique. Data was collected using students' questionnaires and Key Informants Interview schedules. Data was analyzed using Statistical Package for Social Sciences (SPSS) version 22. Descriptive statistics was used to present research findings using frequencies, percentages and means displayed in tables and figures. The relationship between the study variables was tested using inferential statistics namely; regression, correlation and Chi-square at 5 % levels of significance. The paper yielded Pearson Correlation that yielded correlation coefficient of r (349) = 0.522, p-value = 0.000 < 0.05, regression coefficient ????1 = 0.290 p-value = 0.000 < 0.05 and Pearson Chi-Square test yielded χ2 (12, N = 182) = 47.291, p = 0.000 < 0.05.This implies that mobile phone payment is a statisticallysignificant effective mode of fee collection in private universities in Nakuru County at 5 % levels of significance.The paper recommends clear guidance to be provided during the orientation of new students to acquaint them with relevant information on mobile phone payment

Last modified: 2023-02-02 12:49:40