Implementation of Cluster-Based sme E-Commerce Control and Maintenance

The implementation of cluster-based SME e-commerce systems is a stage after analysis and design. However, although SEO could be operated and implemented, this stage cannot be regarded as perfect in fulfilling the development of information system. It is still too risky for the continuity of cluster-based ecommerce business in the future. It is because the lack of control, maintenance and development managements applied to e-commerce business with such cluster model. This study aims to develop and offer strategies of control, maintenance and development of cluster-based SME e-commerce in order for the operation to sustainably able to run and grow. These include regularly-updated contents of the website, more improved privacy protection and cares for stakeholders, and continued increase of SEO ranking on the top level, for ease of customers' browsing activities. Meanwhile, the system control methods used include general control, ecommerce application control, access control to e-commerce systems, and administrative control with COSO approach. In terms of maintenance, preventive, corrective and perfective maintenances are performed in a postimplementation model of development by means of prototyping. E-commerce Operating Standards and Procedures are implemented so that e-commerce system can be effectively controlled and maintained to reduce risks of its operations.