Utilizing AI tools for business process automation in modern private educational institutions
Journal: European Scientific e-Journal (Vol.28, No. 1)Publication Date: 2024-02-28
Authors : Kharlamenko V.; Ruban S.; Lazariev V.; Prytulin V.;
Page : 83-89
Keywords : AI (Artificial Intelligence); CRM (Customer Relationship Management); LMS (Learning Management System); bot; automation; neural network;
Abstract
In the contemporary educational environment, private educational organizations face a range of problems associated with ineffective business process management. One of the main issues is the lack of a systematic and integrated approach to management, leading to delays and inefficient resource utilization. Due to the increasing volume of data stored in educational institutions, manual processing and analysis consume a significant amount of time and are costly. This can result in potential errors and inefficiencies in management. Modern educational institutions are expected to make quick and accurate decisions. However, the volume of data and the complexity of the process cause delays and impact the overall efficiency of educational institutions. Another pressing issue is the necessity for personalizing of education and adapting business processes to the diverse needs of students and teachers. Traditional management systems often do not provide such flexibility. There are also many challenges with automating administrative processes. Numerous routine tasks, such as student accounting and financial reporting, can be optimized using artificial intelligence systems. One of solutions is the utilization of AI and automation tools. The authors describe the integrated system managing concept for all business processes of a private educational institution using artificial intelligence tools. Therefore, here are presented informed decisions for the implementation of all modules of such a system. The proposed management system for an educational institution involves the integration of a series of neural networks.
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Last modified: 2024-03-24 01:12:28