A Study on the Dimensions of ERP in Taiwan’s Information Industry Using the Fuzzy Delphi Method

The information technology industry is placing increasing emphasis on the adoption of Enterprise Resource Planning (ERP) systems. In recent years, fuzzy decision analysis has been widely applied as an effective tool across multiple research fields, demonstrating strong practical value. In the pursuit of sustainable operation and development within the IT industry, introducing the core concept of "vitality" is crucial, as it determines whether an enterprise can achieve long-term, stable growth and maintain market competitiveness. Looking back, the efforts made by enterprises to enhance productivity and strengthen organizational competitiveness have, to some extent, revealed the driving forces behind corporate progress and upward development. However, these efforts are still insufficient to fully explain the true source of enterprise vitality—a core dynamic that fundamentally drives sustainable operations and maintains intrinsic vitality. In today's fiercely competitive and rapidly changing market environment, the competitive advantage of the IT industry increasingly hinges on the successful implementation of ERP systems and scientific enterprise management models. Based on this, this study will delve into the correlation between ERP application and enterprise vitality construction in the IT industry, as well as practical pathways, aiming to provide valuable insights for enterprises to enhance their sustainable development capabilities.