DOES CONSUMER RIGHTS AWARENESS INFLUENCE SATISFACTION LEVEL? EVIDENCE FROM ONLINE SHOPPERS

Journal: International Journal of Advanced Research (Vol.14, No. 02)

Publication Date: 2026-02-16

Authors : Diksha Sah; Bushra Mateen;

Page : 766-772

Keywords : Awareness Consumers Grievance Markets Online shopping and Redressal;

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Purpose:This study examines the relationship between consumer rights awareness and satisfaction with grievance redressal