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WAYS INCREASING HOTEL SERVICE QUALITY

Journal: Science and world (Vol.2, No. 29)

Publication Date:

Authors : ; ;

Page : 30-34

Keywords : hotel; technical quality; functional; evaluation criteria; management; personnel; issues; total management quality; methods for evaluating the service quality;

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Abstract

The article discusses the basic concepts, types of quality, quality management, as well as criteria for evaluating the quality level recommendations to improve service quality.

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Last modified: 2016-08-01 19:19:38