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Total Quality Work Culture

Journal: International Journal of Human Resource Management and Research (IJHRMR) (Vol.3, No. 4)

Publication Date:

Authors : ;

Page : 95-102

Keywords : Total Quality; Work Culture; Customer Satisfaction; Continuous Improvement;

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In this Global era, organizations need to take care of their human resources and create a work culture that represents total quality. There are cultural differences between different nations of the world and also within each country. So global managers face the challenging task of managing multi-cultural workforce in their organizations. International business scenario today also demands understanding the culture and different sub-cultures of global nations for their successful functioning. Thus the study of the components of establishing a total quality work culture has immense significance and relevance in the present business scenario.

Last modified: 2013-10-24 16:10:38