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Service Quality Measurement at University’s Libraries by AHP Method

Journal: IEIT Journal of Adaptive & Dynamic Computing (Vol.2012, No. 2)

Publication Date:

Authors : ;

Page : 1-4

Keywords : University’S Libraries; Service Quality; AHP Evaluation;

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Abstract

This paper developes a new AHP approach to measuring university?s libraries service. Also, the main technique of the proposed method can be applied to evaluate service quality of other systems.

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Last modified: 2013-01-14 15:45:14