EFFECTS OF PARTICIPATIVE DECISION MAKING ON THE PERFORMANCE OF FEDERAL AIRPORTS AUTHORITY OF NIGERIA (FAAN), LAGOS

This study examines participative decision making and performance in the Federal Airports Authority (FAAN), Lagos, Nigeria. The broad objective of the study is to find out if the employee actively participates in decision making and the effect on organizational performance. The specific objectives of the study are to ascertain the relationships between FAAN performance and employee involvement (or voice), internal communication channels, management support for participation, investments in the human capital, and demographical variables. Theoretically, the study has analysed and evaluated the extant literature on participative decision making. This study is based on human relations and participatory democratic theories, which are adopted to guide our study .The methodology adopted is descriptive survey. The findings of the study revealed that the command and control strategy is no longer an adequate model in FAAN; a more collaborative framework that engenders greater organisational commitment and improved performance is in use as at the time of study which is considered appropriate for decision making in organisations. The effect is high level of performance. The implication of study is that if similar organizations adopt participative decision making, their performance would increase to a higher level.