Key to Organisational Effectiveness: Social and Emotional Intelligence

Growth and survival of organizations in the present global environment of competition depends on their ability to intelligently discern the skill sets and capabilities required for success. Emotional intelligence is a set of skills that can be developed. These skills fall into four domains: self-awareness, self-management, social awareness, and relationship management. For companies this as a method to determine what abilities make their star performers so effective. This is important, competitive information. Organizations look at their top performers and average performers and systematically analyze what differentiates the top performers from the average ones. Then, they seek to help their employees develop these competencies and hire and promote people who look like top performers; Leaders who are authentic and are emotionally self-aware and able to speak openly about their emotions. Such leaders who have the social and emotional quotient for success are the leaders of today creating and sustaining organizational effectiveness and growth. This article presents the essence of managerial thoughts and research in this field of exciting study for further research and investigation.