THE INFLUENCE OF EMPLO-YEES’ WORK MOTİVATİON OVER ORGANİZATİONAL COMMİTMENT: A STUDY ON FİVE STAR HOTELS LOCATED İN ANKARA

This study attempts to describe the relationship between external and internal motiva-tions level of employees working in five-star hotels in Ankara and their organizational commitments level. Besides, it searches for the extent to which sub-dimensions of work motivation can predict sub-dimensions of organizational commitment. Within this con-text, a survey study was conducted over 462 employees working in five-star hotels in Ankara. Data for collected for employee motivation and organizational commitment was analyzed by using descriptive analysis (arithmetic mean, standard deviation, correlation analysis), Cronbach's Alpha (α) for the reliability of the expressions in the scale, and Kolmogorov-Smirnov (K-S) test for normal distribution of the answers given to the ex-pressions in the scale. Moreover, multi-linear regression analysis was conducted to find the extent to which external and internal motivation factors explain sub-dimensions of organizational commitment and to test the hypotheses of the research. Consequently, the study found that internal motivation factors are significant predictor of emotional, con-tinuity and normative commitments. On the other hand, external motivation factors could only meaningfully explain the emotional commitment in this study. Based on these findings, the study concludes with suggestions to the hotel managers