EVALUASI KINERJA PELAYANAN PERSAMPAHAN DI WILAYAH METROPOLITAN BANDUNG RAYA

In the Greater Bandung Metropolitan Area, waste is one of the crucial issues must be addressed immediately. In this regard, this study intends to investigate on how the existing condition of waste management in the Greater Bandung Metropolitan Area, from the perspective of service providers. Performance evaluation of waste management is divided into two, namely evaluation of the input and output performance. The indicators used to define the input performance includes 4 aspects: institutions, infrastructure, human resources, and budget. Meanwhile, the output performance of waste management were analyzed using three performance indicators, namely: 1) the percentage of waste transported to Waste Disposall (TPA); 2) the pattern of waste management applied in Temporary Waste Disposal (TPS) and Waste Disposal (TPA), and 3) the level of community participation in waste management. From this study, we conclude that in terms of inputs, the performance of waste management in the City of Bandung and Cimahi is considered better than that of the Bandung Regency and West Bandung Regency. As a result, the output performance of waste management in the city of Bandung and Cimahi looks better than the other two districts, especially in terms of waste transportation to landfill and waste processing.