Applications of Re-Engineered Productivity Award Model in the Measurement of Water Supply System Performance in Nigeria

The purpose of this study is to measure performance and identify operational strategies for improving water supply systems in Nigeria. Water has remained the most crucial element in the environment as mankind significantly depends on it for their existence. Performance metrics framework for productivity of water supply system (WSS) in Nigeria has thus far been underestimated hence the need for user friendly approach to effectively assess critical activities of the system. A re-engineered productivity award model (RPAM) adopted in this study consists of 10-point core measures that control overall performance of the WSS as well as other supportive measures for the realization of set goals of the system. The application of the model recorded a score of 44.08% which is an inducement to placing WSS on the threshold of significant achievement of strategic goals. This suggests possible adaptation of the model and improvement effort which has the capacity of addressing identified barriers to its implementation. The capacities of the strategic adaptive framework include creation of competitive platform for recognizing stakeholders who have greater influence in higher productivity solutions in water supply systems.