THE PROGRESS OF INFORMATION AND COMMUNICATION TECHNOLOGIES

Information and Communication Technologies (ICT) play a specific role in the development of a competitive economy based on knowledge and innovation. This technology allows for a higher life quality for the citizens, assists in facilitation and efficiency of business processes, as well as the increase of effectiveness and governance transformation. Development of the ICT sector is considered a horizontal policy since the effects and influence of its implementation is extended on all social and economic sectors of the country. Priorities of ICT on a European level are contained in Europe 20201 - a strategy for a sustainable and comprehensive growth, which aims at the preparation of the EU economy for the challenges of the next decade. The Digital Agenda for Europe (DAE)2, is directly related to the field of Information and Communication Technology. To draw an analogy with the European Union policies and priorities, the development of ICT and the digital agenda are part of the programme of the Albanian Government for 2013-2017. The programme views the ICT and e-services development as closely related to the economic and social development of the country.