Organizational Culture and Employee Engagement: An Interrelationship Study in Hospitality Industry of Himachal Pradesh

Employees are the foundation pillars of hospitality industry. The success of this industry lies in its engaged workforce. The study was undertaken to analyze the predictors of organizational culture, which influence employee engagement among employees of the hospitality industry. Data was collected with the help of multistage sampling technique and was analyzed, interpreted using simple percentage, Pearson correlation and multiple regression. The results reveal that among the different dimensions of organizational culture - autonomy and experimentation were significantly related with all the dimensions of employee engagement. Trust has predicted dedication and absorption, whereas collaboration influenced only absorption dimension of employee engagement. Autonomy and experimentation served as a predictor for all the three dimensions of employee engagement that is vigor, dedication and absorption. The management of hospitality industry should take steps towards creating an engaged organizational culture, so that, the organizations in particular and the industry on the whole is benefitted.