EXPLORING THE CONTENTS OF PSYCHOLOGICAL CONTRACT: THEEMPLOYER AND EMPLOYEES PERSPECTIVES OF HEALTH-CARE INDUSTRY: STUDY OF PPHI (PEOPLES PRIMARY HEALTH INITIATIVE) DISTRICT KHAIRPUR
Journal: Asian Journal of Management Sciences & Education (AJMSE) (Vol.5, No. 3)Publication Date: 2016-07-15
Authors : Bilawal A. Soomro; Sumaiya Syed; Salman B. Memon;
Page : 22-35
Keywords : Psychological contract; Health care industry; PPHI;
Abstract
Health care industry is recognized as a crucial industry in every society, and its recognition is based on the Doctors and supporting staff behavior with the patients. However, employee behavior depends upon the reciprocal relationship with their employer as well as the fulfillment of their expectations. Therefore,balanced relationship between employer and employees is very much important for health care industry. In this regard, efforts were made to explore the contents of psychological contract (PS) between employer and employees of health care industry. This study was conducted in PPHI (people's primary health initiative) district KhairpurMir's. The primarydata was collectedthrough interview using structured open-ended questionnaire. The qualitative technique used in collection of the data from total 18 respondents in which 15 represent the employees side while other 3 represent the employerperspective. The result of the study highlighted that employees expecting more salary as compare to their performance, moreover, employees (doctors) of PPHI Khairpur demanding approval for private practice which is restricted by PPHI management or employer, even though, there is a reciprocal psychological contract between employer and employees of PPHI Khairpur on the basis of mutual trust, and fulfillment of written as well as some unwritten commitments.
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