THE ROLE OF ENTERPRISE ARCHITECTURE IN RECRUITMENT AND EDUCATION PROCESSES ON THE EFFECTIVENESS OF HUMAN RESOURCES: A CASE STUDY OF PUBLIC SECTOR

Enterprise architecture is a comprehensive roadmap for achievement to organizational goals through optimum function of the main business processes in an effective environment of information technology. This roadmap is a description of the components of the organization, and communication between the components and the rules governing their design and evolution over time. Goals such as integration, interoperability, decentralization, simplicity, quality and updating are the basic parameters that will lead enterprises into the enterprise architecture approach. In a general view, the main components and characteristics of architecture in each organization are the process, places, people, objectives and information. The current study aimed at evaluation of the role of enterprise architecture in recruitment and education of the employees besides effectiveness of human resources in public sector. In this regard, this study is conducted in an attitudinal-applied framework with descriptive-correlation method. The data needed was collected by the aid of questionnaire with a statistical population of 850 persons from the organization and then they were analyzed through the structural equation modeling analysis technique. The results indicated that the main characteristics of enterprise architecture in employees' recruitment and education can directly and positively affect the human resources. Finally, some suggestions based on these results are provided for improvement of human resources' effectiveness