RESEARCH ON FACTORS IMPACTING ON CORPORATE SOCIAL RESPONSIBILITIES AND BUSINESS ETHICS OF TAXI BUSINESSES IN HO CHI MINH CITY

The objectives of the study aimed to identify the impact factors and their level of influence on responsibilities and ethics of taxi businesses in Ho Chi Minh City. An approved error correction model consists of five impact factors including: Legal regulations, Balance of interests between taxi businesses and customers, Competition in the market, Knowledge of customer, Individual manager of taxi business. The results of the study can bring about positive changes in the taxi business.