QUALITY OF PROCESSING AND TRANSMITTING WRITTEN INFORMATION CONTAINING VERBAL ILLUSIONS IN YOUTH AGE
Journal: Quality Issues and Insights in the 21st Century (Vol.3, No. 1)Publication Date: 2014-12-23
Authors : Stanislava Stoyanova;
Page : 50-56
Keywords : information processing; information quality; verbal illusions;
Abstract
There are some different standards for quality of processing and transmitting of information. This study compared three quality standards of transmission of verbal written information. One quality standard is keeping initial meaning with giving necessary and sufficient information, according to Peterson, 1996. Another quality standard is meeting some expectations and norms in the society, according to Gasser, Cortesi, Malik and Lee, 2012. The third quality standard is signalling what is important, according to Sanford and Sturt, 2002. 123 Bulgarian youth participants produced 984 sentences trying to rephrase 8 verbal illusions per participant. These verbal illusions were presented as verbal written information in the form of several independent sentences non-related meaningfully in a paragraph. The participants processed and transmitted information from these sentences significantly more incorrectly (4/5th from them) than correctly – 1/5th from them. Processing and transmitting correctly information was not related with its perception as supported by the most people in society. The results indicated that signalling what is important, as well as meeting some expectations and norms in the society were presented in the answers of the respondents, but these standards did not contribute significantly to the correct processing and transmitting verbal written illusions in youth age. However, they prevailed over the quality standard of giving necessary and sufficient information.
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