LOGISTICS PROCESSES IN THE SISTEM OF THE INTERNATIONAL MARITIME TOURISM
Journal: Science Journal "NovaInfo" (Vol.1, No. 62)Publication Date: 2017-03-31
Authors : Selivanov Viktor Veniaminovich;
Page : 174-183
Keywords : BUSINESS PROCESS; AGENTS; CUSTOMERS; COMPREHENSIVE SERVICES; LOGISTICS; PROVIDERS;
Abstract
Examined trends in the development of logistics processes in the organization of sea voyages, which are logical, coherent and interrelated set of activities that consume resources service provider voyages, create valorem products and outstanding results of the consumer (tourist). Analyzed ways to transfer the individual functions (parts) of the logistics business process to third parties and organizations. Shows the purpose of logistic system of sea travel, which is to meet the needs of customers and describes the main parameters: customer service, quality of service, the volume of services, customs clearance and delivery time, delivery location and costs. A system of sea travel was considered the nature of logistics channels, their structure and management. The tendency of new logistics distribution systems of passenger transport services was revealed.
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