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Instruments of business process audits

Journal: Business Education in the Knowledge Economy (Vol.3, No. 1)

Publication Date:

Authors : ;

Page : 71-74

Keywords : business processes; optimization; audit; SWOT analysis; Ishikawa diagram; balanced scorecard; BSC; PDCA; functional and cost analysis; reengineering;

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Abstract

Sooner or later any company faces the need of the business process optimization. The first question that should be answered is «How does the company operate?». Firstly, it is important to identify problem areas and only then to find ways of optimizations. It is very important to collect information properly. There are different tools, methods, and techniques to collect information.

Last modified: 2017-10-09 12:42:21