ResearchBib Share Your Research, Maximize Your Social Impacts
Sign for Notice Everyday Sign up >> Login

Employees satisfaction – innovative approach

Journal: PRODUCTION ENGINEERING ARCHIVES (Vol.2014, No. 3)

Publication Date:

Authors : ;

Page : 39-44-44

Keywords : Servqual; BOST; inno vation; satisfaction index;

Source : Downloadexternal Find it from : Google Scholarexternal

Abstract

The problem of assessing employee satisfaction is presented in this chapter. I t contains suggestions of other , often innovative interpretation s of factors . E valuations of two main areas are also explored : the area of expectation and area of perception. These relatio n- ships are: correlation and significance of differentiation averages in pairs homonymous factors. This paper presents an innovative way of presenting the difference of average evaluations between areas - on the scale of assessments. Practical use of the thr ee variants of the inte r- pretation of satisfaction obtained significant difference in the number of factors that meet the conditions of satisfaction. A palette of grap h- ical forms of re sults are presented to support findings .

Last modified: 2018-04-09 18:54:03