Migration of Cloud ERP into E-Commerce
Journal: International Journal of Engineering and Techniques (Vol.4, No. 1)Publication Date: 2018-04-25
Authors : M.N.Nachappa A. M. Bojamma M.N.Varun Somanna;
Page : 287-294
Keywords : Customer Relationship Management (CRM); Cloud ERP; Framework.;
Abstract
E-commerce has been successful in implementing cloud computing in their websites, but there are problems faced by much small and medium E-commerce business when compared to a large industry i.e.in terms of maintaining customer relationship management (CRM), changing technology, changing employees, supplies and the expectation of their organization's partner. The introduction of an ERP system into this E-commerce business did bring a change in maintaining the flexibility of their business process but these ERP systems alone face a lot of risks. This paper provides a framework of how the E-commerce business has been influenced by cloud computing and it also includes the implementation of a cloud ERP into small, medium and large business and how this technology has in a way improved the quality of the E-commerce business.
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Last modified: 2018-05-22 14:26:24