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Migration of Cloud ERP into E-Commerce

Journal: International Journal of Engineering and Techniques (Vol.4, No. 1)

Publication Date:

Authors : ;

Page : 287-294

Keywords : Customer Relationship Management (CRM); Cloud ERP; Framework.;

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Abstract

E-commerce has been successful in implementing cloud computing in their websites, but there are problems faced by much small and medium E-commerce business when compared to a large industry i.e.in terms of maintaining customer relationship management (CRM), changing technology, changing employees, supplies and the expectation of their organization's partner. The introduction of an ERP system into this E-commerce business did bring a change in maintaining the flexibility of their business process but these ERP systems alone face a lot of risks. This paper provides a framework of how the E-commerce business has been influenced by cloud computing and it also includes the implementation of a cloud ERP into small, medium and large business and how this technology has in a way improved the quality of the E-commerce business.

Last modified: 2018-05-22 14:26:24